Return and Refund Policy
Last updated: March 31, 2024
Thank you for shopping at SK Diam.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SK Diam, D- 103, Shashvat Build.,Opp.Sahajanand Chembers,Nr. L.B.Chowk,Pipla Sheri, Mahidharpura, Surat..
Goods refer to the items offered (Diamonds and Jewelry) we sell on the website.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to SK Diamond, accessible from https://libertyjewelian.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 1 day after payment confirmation without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: Contact@skdiam.com
By phone number: +919099199195
We will reimburse You no later than 14 days from the day on which We receive the request for cancel the order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
We are not accepting returns for the goods that are once sold. In case of false order delivered, we accept cost free exchange and you can initiate the request for the same.
In order to exercise Your right of return, You must inform Us about the issue within 2 days of receiving the product using below methods.
By email: Contact@skdiam.com
By phone number: +919099199195
Customer need to ship the product to us to below address and the delivery amount shall be adjusted in the subsequent orders.
SK Diam
D- 103, Shashvat Build.,Opp.Sahajanand Chembers,Nr. L.B.Chowk,Pipla Sheri, Mahidharpura, Surat.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: Contact@skdiam.com
By phone number: +919099199195